Thank You, Mr. Zig Ziglar!

“Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.” – Zig Ziglar  One of my greatest teachers, Zig Ziglar, passed away yesterday morning. He was 86.  Thank you, Mr. Ziglar, for teaching me that having great friends has everything to do with being a great friend. Thanks for showing me the value of Read More >

Are You Wasting Your Team’s Talent?

“Leaders who know their “players” well, and who have a clear vision and strong values, will win the loyalty and dedication of their teams.” — Misti Burmeister  At a recent piano lesson, my teacher told me about the coach of her son’s high-school football team. “I feel bad for them,” she said. “They always lose.” When I asked why they Read More >

The Only Purpose of `Leadership`…

The only purpose of leadership is to model the excellence and the values we want to see reflected in our employees. It’s not about being a manager – someone who manages processes or the customer experience. It’s about leaving people feeling inspired. It means becoming the model … the one who shows the way. If a company’s culture is built Read More >

The Simple Power of Today

“Enough little cascades of empowerment are all you need to create a Niagara Falls of inspiration, productivity and innovation.” – Misti Burmeister There are at least 40 working hours a week. If you commit to performing a simple empowering action just three times each day, by the end of the month, you`ll have created a cascade of ownership, team work, Read More >