The Key To Making Criticism Useful

Ever experience the gut-wrenching sucker punch that leaves you ready to drop kick someone, either literally or with your words? This feeling often comes right after someone tells you what a terrible job you did, how you should have done something differently, or how disappointed s/he is that you didn’t know better. The feeling is exacerbated, along with the reaction Read More >

Who’s Borrowing Your Strength?

Think of the person on your team whose actions or inactions are garnering them negative publicity. You know the person—the one your colleagues and leadership team keeps worrying and complaining about. In your mind, you hear yourself thinking— “If they’d just be quiet long enough they’d get the answer they’re looking for.” “Don’t they know they should take ownership of Read More >

How To Deal With Difficult People

You know those people in your life who drive you crazy—the ones who make promises they don’t keep, defend themselves relentlessly, and who say the exact words that leave you feeling inadequate? Sometimes they are sly with their criticism, using sarcasm to make their unkind words “Just a joke.” We’ve all met people like this. In fact, many of us Read More >

Ask This Question Before Giving Critical Feedback

Considering the potentially negative impact of critical feedback, it’s not surprising that many people avoid giving it altogether. Or, they give it anonymously, relieving themselves of any potential discomfort instigated by the feedback. But is such an approach helpful or harmful? Several months ago, I listened as Tracy, an executive at an engineering firm, shared about the devastating impact of Read More >