Here’s What To Do With Colleagues Who Aren’t Pulling Their Weight

Whether they’re mooching off your hard work, taking credit for a job well done, or complaining about their inability to keep up, difficult colleagues can increase your workload and get in the way of finishing on time. With a strong commitment to leaving the project in a better place than she found it, Katherine, a new lawyer, tag-teamed with one Read More >

3 Critical Steps Leaders Need To Achieve More with Less Staff

Struggling with a small staff? Need to find a way to get the ones you have fully engaged? Here are three key steps to take: Clarify Outcomes Beyond shareholder value, bonuses and becoming “the best,” consider gaining clarity and communicating consistently these three elements: How does your product/service contribute to your customers’ needs? And, how does your company/team deliver the Read More >

How Do You Get Them To Take Action On Your Feedback?

  Question from audience: How do you nurture a willingness to accept or seek feedback in others? And than get them to take action on it? The most important answer is much simpler than it is easy: Show me! Demonstration is key. By actively seeking out feedback, and taking action on it, you will naturally show them how seek out, Read More >

When Blame Trumps Innovation

“Employees will always treat customers the way they are treated by management.”— Misti Burmeister On my flight to Cabos, Mexico, earlier this year, I changed planes in Houston, Texas. Unlike the first flight, which was at max capacity, this plane had several open seats closer to the front. Tempted as I was to switch, I nestled into my assigned seat – 30C. Just Read More >

Don’t Get Mad; Get Pushy

“Holding people to their promises, or even to their greatness, is far from easy work. But it’s worth the effort to do so!”— Misti Burmeister After buying a house in Baltimore, my partner and I decided that a splash of paint, a couple ceiling fans, and removing the wet bar from the basement would make this house into our home. Peter, our Read More >