Complacency is costly. It gives the brain too much time to think about how the world (or their job) might be imploding. Keeping team members focused and progressing, seeing and experiencing momentum, is the key to keeping them engaged and productive. Use the...
Generally, I am up for the challenge of giving difficult feedback. Helping someone understand how they may be getting in their own way can be rewarding, particularly because few like to give feedback and most want to learn from it. It’s for this reason that I push...