Leaving A Mark That Matters

Pulling up to the departures area at Baltimore Washington International airport, I put my car in park so I could say goodbye to my 16-year-old niece, Ellei. Having just completed a two-week internship with a world-class surgeon, she was excited to get back, share about her experience, and prepare for her future. With the car in park, I grabbed for Read More >

The Key To Making Criticism Useful

Ever experience the gut-wrenching sucker punch that leaves you ready to drop kick someone, either literally or with your words? This feeling often comes right after someone tells you what a terrible job you did, how you should have done something differently, or how disappointed s/he is that you didn’t know better. The feeling is exacerbated, along with the reaction Read More >

Who’s Borrowing Your Strength?

Think of the person on your team whose actions or inactions are garnering them negative publicity. You know the person—the one your colleagues and leadership team keeps worrying and complaining about. In your mind, you hear yourself thinking— “If they’d just be quiet long enough they’d get the answer they’re looking for.” “Don’t they know they should take ownership of Read More >

Ask This Question Before Giving Critical Feedback

Considering the potentially negative impact of critical feedback, it’s not surprising that many people avoid giving it altogether. Or, they give it anonymously, relieving themselves of any potential discomfort instigated by the feedback. But is such an approach helpful or harmful? Several months ago, I listened as Tracy, an executive at an engineering firm, shared about the devastating impact of Read More >

How To Deal With Fear Once You’ve Taken The Risk

The challenge with building wings after you jump is that you cannot be the one to build them. Overwhelmed with the reality of the free-fall, you must keep your attention focused on the necessities of each millisecond. Unable to grasp for safety, you must remain present to the thoughts that surface in the face of such uncertainty. Wavering from the Read More >

How Wise Leaders Keep Their Team Engaged

We know that people who care about their work are more productive, recruit other great people, stay with the company longer, and speak positively about their experience with the company. Yet, few leaders have mastered the skills necessary to keep their team engaged and contributing to their capability. Why is that? Why is it that a full 87% of the Read More >

3 Ways to Get People of Diverse Backgrounds to Help Each Other

Ever find yourself frustrated and annoyed with the lack of diversity within the higher ranks of your organization? You’ve done the research and know that diversity enhances creativity and innovation, yet you haven’t been able to move the ball forward with respect to retention of women and minorities. What gives? “75% of our senior staff are white men, and while Read More >

A Simple Strategy To Get BIG Results… In anything you want to accomplish

Ever think to yourself—“If I just had some extra hours in the day I’d… …Lose the 15 pounds I need to fit into the shorts I love, …Read the book that’s been staring at me from my coffee table for entirely too long, …Go back to school and get the degree I’ve always wanted, …Clean out my basement, …Go on Read More >

The Real Magic Needed To Provoke Greatness in Your Team: An Interview with Lee Cockerell, former Executive Vice President (Retired & Inspired) Walt Disney World® Resort

Want employees who care greatly about creating remarkable results? Listen to this interview! Lee Cockerell is one of the most down-to-earth and transparent leaders I’ve been privileged to interview. Far beyond management and leadership, Lee got to the heart of what’s needed to provoke greatness in yourself and your team. Enjoy! Resources from the interview: 7 Habits of Highly Effective Read More >

How To Hire The Best Employees

Ever wonder what some companies and leaders are doing that leads to a continual influx of top-notch candidates? If you do, you’re not alone. Even the very best leaders are consistently seeking to improve in the area of recruitment, retention and engagement. There are a number of reasons talented people flock to companies like Honest Tea, Google, Amazon, and Menlo Read More >