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Keep It Simple…Make It Powerful

At Atlanta’s Hartsfield-Jackson Airport several months ago, I struck up a conversation with Ken, an impressive mid-level manager. After he shared his passion for this work, I asked, “So, do you like your company?” I cringed when he answered, “They did so much to get...

Stop Apppreciating Me!

You can’t have too much of a good thing…or can you? In response to my recent post on the importance of making employees feel valued, one of my readers, Todd, asked, “Can you overdo appreciation?”   Until recently, I believed there was no such thing as...

25 Things to Say “Yes” to in 2012

25 Things to Say “Yes” to in 2012 When my new assistant, Kelly, requested weekly status meetings, I thought, Meetings just suck up time. But before I could say I’d rather send her e-mails with specific tasks, she explained. “I’m part of your team and need to...