by Misti Burmeister | Nov 27, 2013 | Leadership |
“When we focus on money over mission, we risk losing both our customers and our talent.”— Misti Burmeister In my recent blog post, “Give Your Customers a Reason to Thank YOU,” I discussed how the little things we give or do for our customers...
by Misti Burmeister | Nov 20, 2013 | Leadership |
“Leaders who provide clear feedback end up provoking greatness.”— Misti Burmeister When someone needs help, it’s easier to stay out of it, to mind your own business and not get involved. But is that the best thing to do? I recently found myself stuck...
by Misti Burmeister | Nov 13, 2013 | Leadership |
“When leaders show gratitude and generosity to their teams, the excitement trickles down to customers, and everybody wins.”— Misti Burmeister Each Thanksgiving, we kick off the holiday season considering what we have to be thankful for. For leaders, this...
by Misti Burmeister | Nov 6, 2013 | Leadership |
“Become a committed, loyal, dedicated leader, and you’ll pull out the same qualities in your team.” — Misti Burmeister “My title is too big for this piddly crap,” said Paul, an executive in the education field. “It’s beneath me.” Paul sat across the short...