“We need to feel seen and affirmed—it creates a sense of security,” Gayle said, as I sat across from her trying to figure out how to help my brain to stop kicking off stress hormones. With the sudden passing of my beloved father-in-law, my wife, who has been a solid...
“Be nice,” Louisa said, defending her husband. “Nice? That was nice,” I shot back, joking, of course. Be nice,” she repeated, furrowing her brows, letting me know that she wasn’t messing around. “Wait, you’re being serious?” I asked. “Yes, you need to be nice.” ...
Complacency is costly. It gives the brain too much time to think about how the world (or their job) might be imploding. Keeping team members focused and progressing, seeing and experiencing momentum, is the key to keeping them engaged and productive. Use the...
Ever find yourself witnessing a glaring mistake by one of your team members, and thinking this could be costly? Perhaps you’ve heard about the importance of giving feedback in a timely manner. You know this behavior needs to be corrected, and quickly. But how? Just...
Using conflict as a catalyst for growth “Your silence is violence. If you’re not for me, you’re against me. If you don’t speak up, I won’t work with you anymore,” she said. It was six thirty in the morning when I read this. I received an email from a marketing expert...