by Misti Burmeister | Mar 17, 2014 | Leadership |
Many studies, such as this one conducted by Deloitte, clearly demonstrate that employees are overwhelmed, and not engaged. Not engaged? Okay, I buy that. But overwhelmed? They’re underwhelmed, if anything. Sure, maybe they’re overwhelmed with tasks, but they’re vastly...
by Misti Burmeister | Nov 27, 2013 | Leadership |
“When we focus on money over mission, we risk losing both our customers and our talent.”— Misti Burmeister In my recent blog post, “Give Your Customers a Reason to Thank YOU,” I discussed how the little things we give or do for our customers...