Never Enough

“Truly great leaders make time to provoke greatness in their teams.” — Misti Burmeister There’s never enough time to be as patient or persistent with our teams as we need to be. We’re simply too busy dealing with the crisis of the moment to focus on developing...

How One Store Lost My Business

“Kindness really does matter – not only for retaining productive employees, but also for retaining customers.” — Misti Burmeister Recently, my friend Amy and I were shopping at a specialty-clothing store. As we browsed the merchandise, I couldn’t help but overhear an...

Do You Hear Yourself?

“Feedback lets us know how we’re doing, and it helps us feel connected to our organizations, leaders and colleagues.”  — Misti Burmeister Just over a year ago, I started taking voice lessons. My mother was a vocalist, and I’ve always wondered whether I had the same...

The Thing About Feedback

“If your intention in giving someone feedback is to judge or criticize, you’ll fail to inspire a shift in their behavior.” — Misti Burmeister For many leaders, feedback is simply not an easy thing to give. Some worry about inflating egos, while others fear destroying...

The Power of Your Imagination

“Our ability to see greatness in others will falter if we fail to introduce positive and inspiring messages every day.” — Misti Burmeister Our imaginations have no difficulty locating and dwelling on all the qualities that make each of our team members less than...