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How to Get the Best Out of Annoying People

How to Get the Best Out of Annoying People

At the end of a recent podcast interview, the host asked, “What is the number one leadership principle you live by?”  Without thinking, I said, people really are doing the best they can. I call it The Best Principle. As he repeated my words, I could sense that a part...

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How To Help Those Who Are Grieving

How To Help Those Who Are Grieving

It was a Thursday evening toward the end of January 2022, Yvette and I were sitting across from one another, preparing to enjoy one of our favorite meals out. It had been weeks of trying to come to terms with the progression of her father’s cancer. We needed a change...

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What To Do When Someone You Know Is Struggling

What To Do When Someone You Know Is Struggling

A few years ago, the pain of loss was monumental in my life, and I was barely hanging on. Each trip to the gym and grocery store were fraught with fears… “Can they see that I’m not okay?” “Do they care about me?” “What am I going to do if I have a full-on panic attack...

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Here’s What’s Possible When You Trust Your Team

Here’s What’s Possible When You Trust Your Team

Twenty+ years ago, I walked into Phyllis Endicott’s office asking for help in dealing with a teacher whose process was not working for me. Phyllis was responsible for the Challenge Program, a specialized program for students who didn’t quite meet the academic...

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Develop Employees Who Think for Themselves

Develop Employees Who Think for Themselves

Do you have folks on your team who show up and do a good-enough job, but lack the enthusiasm and added accountability for bringing Their best? Have you tired to get them to see that there's more they can bring to the table, and way more they can get out of their...

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