The overwhelm in healthcare services has a significant impact on employees and the consumers they serve. Supporting competence and confidence in healthcare practitioners is key to re-energizing and re-engaging nurses, doctors, and practitioners at every level. Case...
Have you ever been asked to work for free? Maybe the request came in the form of additional projects being added indiscriminately to your workload or getting a promotion without a pay raise. Very often, we say “yes,” hoping that something good will come in return. ...
If you are a driven person, you’ll relate to this story I’m about to share. If you know someone who is (possibly) too driven for their own good, you’ll appreciate this story. Perhaps you’ll even want to share it with them. After two days of lying in bed, too sick to...
It was a hot summer day, and I had been working on my fifth book for a few hours, when I decided to jump on my bike and head down to Dewey Beach to grab ice cream at my favorite place—Vanderwende’s. With an exceedingly generous serving of mint chocolate chip (my...
“Sorry, we can’t get your house cleaned this month… we’re too short staffed. We can’t find enough cleaners for our growing business,” Alexia said. The following week there was a cancellation, and Alexia sent two ladies to clean our home. Curious, I asked them, “Why...
When we’re new to a company or a team, and especially when we’re in a managerial role, rapport building is essential to success. Forming bonds with colleagues and team members makes collaboration more fun and results more rewarding. The time and effort required to...
