When we’re new to a company or a team, and especially when we’re in a managerial role, rapport building is essential to success. Forming bonds with colleagues and team members makes collaboration more fun and results more rewarding. The time and effort required to...
“We need to feel seen and affirmed—it creates a sense of security,” Gayle said, as I sat across from her trying to figure out how to help my brain to stop kicking off stress hormones. With the sudden passing of my beloved father-in-law, my wife, who has been a solid...
“Be nice,” Louisa said, defending her husband. “Nice? That was nice,” I shot back, joking, of course. Be nice,” she repeated, furrowing her brows, letting me know that she wasn’t messing around. “Wait, you’re being serious?” I asked. “Yes, you need to be nice.” ...
Do you have a team member coming to you frustrated about their salary, or some other aspect of their work that you can’t do anything about? The frustration makes sense, but your hands are tied, at least for the immediate. What do you do? Let’s begin with what not to...
Sometimes life puts us in undesirable situations that can challenge us to the core, leaving us on the verge of kicking someone in the shins. Or, at the very least, shredding them with verbal kung fu. No matter how emotionally advanced we may be, there are situations...
