by Misti Burmeister | Dec 18, 2013 | Leadership |
“Shared experiences, particularly those that are especially meaningful to us, create trust, teamwork and community.”— Misti Burmeister I’ve always wanted to serve food at a homeless shelter on Thanksgiving, but on the rare occasions I haven’t been...
by Misti Burmeister | Dec 11, 2013 | Leadership |
“If you know about a challenge and don’t share it, no one can help you discover solutions.”— Misti Burmeister After braving the Black Friday crowds, my three shopping partners and I stopped for breakfast at IHOP. Just before the hostess seated us, I...
by Misti Burmeister | Dec 4, 2013 | Leadership |
“Leaders, in both non-profits and for-profits, lose out when they fail to align assignments with the talents, interests, and needs of their teams.”— Misti Burmeister Soon after retirement, Bebe found herself bored and incredibly lonely. Seeking to “be with...
by Misti Burmeister | Nov 27, 2013 | Leadership |
“When we focus on money over mission, we risk losing both our customers and our talent.”— Misti Burmeister In my recent blog post, “Give Your Customers a Reason to Thank YOU,” I discussed how the little things we give or do for our customers...
by Misti Burmeister | Nov 20, 2013 | Leadership |
“Leaders who provide clear feedback end up provoking greatness.”— Misti Burmeister When someone needs help, it’s easier to stay out of it, to mind your own business and not get involved. But is that the best thing to do? I recently found myself stuck...
by Misti Burmeister | Nov 13, 2013 | Leadership |
“When leaders show gratitude and generosity to their teams, the excitement trickles down to customers, and everybody wins.”— Misti Burmeister Each Thanksgiving, we kick off the holiday season considering what we have to be thankful for. For leaders, this...