The Only Purpose of `Leadership`…

The only purpose of leadership is to model the excellence and the values we want to see reflected in our employees. It’s not about being a manager – someone who manages processes or the customer experience. It’s about leaving people feeling inspired....

The Simple Power of Today

“Enough little cascades of empowerment are all you need to create a Niagara Falls of inspiration, productivity and innovation.” – Misti Burmeister There are at least 40 working hours a week. If you commit to performing a simple empowering action just...

Does Successful Mean Selfish?

    “While others may want to help us, they have to first consider what’s best for their businesses … and so should we.” – Misti Burmeister Sheila was thrilled when a well-respected business leader in her community asked to...

Destroy Morale or Communicate?

  “The best morale exists when you never hear the word mentioned. When you hear a lot of talk about it, it`s usually lousy.” — Dwight D. Eisenhower Most leaders want their team to remain engaged in their work, dedicated to the project,...