You Want What?

Two days before moving in, I walked through my new apartment with my leasing agent, Jennifer. With the stress of moving, my anxiety and attention to detail (OK, my OCD) were escalated. I immediately noticed dirt and water all over the hardwood floors. I swiped my...

Failing to Reach His Quota

After a recent workout, I stopped in to say “hello” to Rick, the sales manager at my gym. I found him agonizing over whether to fire one of his salesmen, Keith. I was stunned. Keith signed me up. He takes care of any customer’s complaint, whether...

The Hero Challenge

As I was leaving the gym a few weeks ago, I met a gentleman who I ended up sparking up a conversation with about my new book, Hidden Heroes.  When I told him the title, he said something that stung my heart: “There’s a severe lack of heroes in this...