by Misti Burmeister | Aug 1, 2014 | Leadership |
“If you can assume, in the moment, that the naysayer actually means well, you can respond with information that may be of help to him or her.”— Misti Burmeister After spending four days in San Diego with a bunch of happy people – a group of roughly...
by Misti Burmeister | Jul 23, 2014 | Leadership |
“When your team is having fun, they’ll have greater access to the resources inside their heads to creatively solve problems.” — Misti Burmeister Fifteen years ago, I strolled into the pool area at my university, prepared to walk out with my lifeguard certification....
by Misti Burmeister | Jul 16, 2014 | Leadership |
“When you tolerate mediocrity in yourself, you tolerate it in others.” — Misti Burmeister My neighbor, Jane, stopped by to get my advice on an employee issue. The problem is her new assistant Linda, who comes to work whenever she feels like it. “She’s...
by Misti Burmeister | Jul 9, 2014 | Leadership |
“Employees will always treat customers the way they are treated by management.”— Misti Burmeister On my flight to Cabos, Mexico, earlier this year, I changed planes in Houston, Texas. Unlike the first flight, which was at max capacity, this plane had...
by Misti Burmeister | Jul 7, 2014 | Leadership, Provoke your Performance |
Feedback is critical to personal advancement. In fact, according to a recent Forbes study of 51,000 leaders, those ranked in the bottom 10% in asking for feedback were rated in at the 15% in overall leadership effectiveness. Conversely, leaders ranked in the top 10%...
by Misti Burmeister | Jul 2, 2014 | Leadership |
“Seek first to understand, then to be understood.”~Stephen Covey No matter how evolved or self-actualized we are, no matter how wise or Zen we may be, everyone has certain triggers – issues or topics that we feel sensitive about and that can provoke reactions within...