Keeping employees focused and productive in the midst of mass uncertainty is tough, but it can be done. It requires a shift in thinking about how having difficult conversations can help to improve bottom line results. Many leaders think that better results come...
It is a line we use at my house when a product or service is unusually challenging. It could be that bottle or package that requires a hack saw and a blow torch to open, or it might be the service that has way too many steps to finally reach your desired outcome. Our...
Little Stories That Make a Big Impact This pandemic (along with massively unsettling political shenanigans) is causing immense weariness, and exhausting employees across the globe. Simply said, our brains are not built for processing or pivoting at the magnitude that...
With the sheer number of responsibilities continually increasing almost daily, how are you supposed to find time to manage them too? Just like you, your team gets paid to do a job, and wouldn’t it be great if they’d just do it? While Baby Boomers required very little...
“It is good to have an end to journey toward; but it is the journey that matters, in the end.” ― Ursula K. Le Guin The pandemic, along with politics and even climate change, have made it very hard to feel optimistic about and in control of where life is headed. Yet...
Get Your Team To Perform Better, Through Praise Who doesn’t stand a little taller, or perform better, when someone praises their good work? Most people do. So, why don’t more leaders use praise throughout the year? Could it be that we, as leaders of teams and...
