Welcome to Misti's Insights

Do You Want To Be Provoked?

"Everyone wants to be provoked....They want to be told: you're great."— Misti Burmeister Over the past decade, I have interviewed or worked with some of the world's greatest leaders. Here's the number one belief they share: greatness exists inside of everyone. The...

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Dying For Acknowledgment, Literally

Whether you’re in Silicon Valley or on Wall Street – in flip-flops or fancy attire – exhaustion diminishes dreams. In fact, it has even led to suicide for far too many. So, is banning junior bankers from the office at Goldman Sachs, JPMorgan and Credit Suisse the...

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How to Get the Work Environment You Want

"Anyone in a leadership role can create a microcosm that allows people to flourish."— Misti Burmeister Everyone wants to find a great workplace, but creating one can be just as rewarding, if you’re up for the task. I met Jeff at a networking event in Baltimore,...

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It is human nature to focus on the risks that are not common knowledge, not within our control, and are not well understood by the experts, as brilliantly noted by Morgan Housel in this article. In the vast majority of companies, the most common concerns about...

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Why You’re Failing To Engage Me

Many studies, such as this one conducted by Deloitte, clearly demonstrate that employees are overwhelmed, and not engaged. Not engaged? Okay, I buy that. But overwhelmed? They’re underwhelmed, if anything. Sure, maybe they’re overwhelmed with tasks, but they’re vastly...

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Ban Bossy, Back Brilliance

Sheryl Sandberg’s commitment to banning the word “bossy” is powerful, insightful, and refreshing. In essence, she noticed that this word is causing young girls, and also women to avoid leadership roles. I mean, who wants to be called bossy? What if, in conjunction...

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Do You Expect Too Much?

"If you want to be happy, stop focusing on what you can’t control and instead choose to worry about what you can."— Misti Burmeister No matter how many times we hear “it’s not personal; it’s just business,” and no matter how well we understand the concept in theory,...

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How to Get People to Tell You the Truth

"While feedback can be hard to take, it’s even more difficult to give to someone who’s unwilling to hear the message." — Misti Burmeister As leaders, we know it’s important to give timely, constructive feedback. But it’s just as important to receive it. As Rich...

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Why They’re Not Doing Their Jobs

"Relationships take time, but without that effort, you’ll never get the results you want." — Misti Burmeister With Valentine’s Day just around the corner, most of us have relationships on the brain. But consider this: Have you ever met a new love interest and...

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The Geography of Bliss by Eric Weiner

Two of my closest friends recently set out to travel the world. Along the way, they send out very long newsletters, detailing their trip. When I received the first one, rather than read the whole thing, I forwarded it to my partner, Yvette, and requested she give me...

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The Cure to Ending Gun Violence

"The science is clear – relationships are at the heart of happiness." — Misti Burmeister What is the key to ending all the shootings that currently plague our country and have people living in fear? Is it restricted gun control? Probably not. Eliminating violent video...

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Are You Tired of Repeating Yourself?

"Imagine if, rather than complaining about complacency, lack of collaboration, and lack of enthusiasm, leaders made an effort to consistently communicate their passion." — Misti Burmeister Do you get tired of talking about your passions? About your vision, or the...

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Why Customer Service Training Is a Joke

"Rather than waste money trying to fool your customers, why not take exceptional care of the people who interact with your customers?" — Misti Burmeister Most leaders know that customer service is key to retaining a solid customer base. In fact, companies spend...

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Why Most Rewards Don’t Work

"The most effective rewards, incentives or opportunities we can give to our employees are the ones they truly want."— Misti Burmeister What’s the best way to reward an employee who has gone above and beyond? The short answer: It depends on the person. A quick Google...

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