What Negative Reviews Really Tell Us

I recently traveled to Vieques, a small island off Puerto Rico, and found myself using Trip Advisor, searching for restaurant recommendations. While touring I noticed a restaurant called Roy’s. Open from 9-1, conveniently located and with low prices, it would be...

Why People Don’t Compliment You

What would you do if…   You spent time thinking through, buying (or creating), the perfect gift for someone you appreciate, only to have him or her either throw it in the trash, or refuse to accept it?   “That’s nice,” they say, “but I’m sure I’m not the...